LEARNIN' LIBRARY

Paladin tells it like it is.

The Gospel According to Paladin

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Meet Paladin fs - It's Time to Change the Game

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Paladin Advantage

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Paladin Lifetime Protection Services Program

Hired Gun Blog

Read the latest from the Paladin posse.

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The Future of Customer Experience: 2023 Bank, Wealth Advisor, and Credit Union Trends to Watch

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Can Fiserv’s Service Level Get Any Worse?

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Fake SLAs: What They Are, Why They Matter, and How to Identify Them

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Sharp-Shooting Negotiation Insights

Browse our recent presentations.

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How Core Vendors Try to Become Silent Shareholders

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Common Negotiating Mistakes Bankers Make

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Doing Business with New FinTechs and Avoiding Mistakes of the Past

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How Much Am I Overpaying My Core IT & FinTech Suppliers?

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Thought Leadership on M&A

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Saving Banker Daniel

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Bring in the Big Guns

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